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HOSPITALITY Services

Hospitality

Checkin To Excellence - Pre-opening Services

Finerr Ignition - Onboarding

The Shift Up Series for the Emerging Hospitality Leaders

S.T.R.I.V.E - Strategy.Team. Results. Impact. Vision. Excellence "The HOD Series"

THE GRAVITAS GRID - Leading with Presence

Essential Hospitality Skills

Checkin To Excellence - Pre-opening Services

At Finerr Side Training and Consulting LLP, we believe that a successful launch is crafted long before the doors open. Our Pre-Opening Services are tailored to ensure that every element of your hospitality business — from people to processes — is ready to deliver exceptional guest experiences from the very first moment.

Our Expertise Includes:

  • Talent Recruitment & Onboarding
  • Operational Readiness & SOP Development
  • Guest Experience Design
  • Simulated Pre-Launch Testing

Finerr Ignition – Onboarding

Finerr Ignition is our structured onboarding program designed to seamlessly integrate new hires into your organization. Through engaging sessions, brand immersion, and role clarity, we ensure your team starts strong and stays aligned with your service goals.

Ignite Performance from Day One

  • Company Culture & Brand Orientation
  • Role-Specific Induction Modules
  • Soft Skills and Customer Interaction Training
  • Shadowing & Simulation Exercises

The Shift Up Series for the Emerging Hospitality Leaders

‘The Shift Up Series’ is a focused development journey crafted for aspiring supervisors and junior managers in the hospitality industry. It bridges the gap between operational expertise and leadership readiness, empowering professionals to shift gears and rise with confidence.

Empowering the Next Generation of Leaders

  • Foundations of Supervisory Excellence
  • Decision-Making & Problem-Solving
  • Service Recovery & Guest Retention Skills
  • Performance Management Fundamentals
  • Transitioning from Peer to Leader

S.T.R.I.V.E – Strategy. Team. Results. Impact. Vision. Excellence

S.T.R.I.V.E is a powerful leadership program designed exclusively for Heads of Departments (HODs) in the hospitality industry. It sharpens strategic thinking, team leadership, and operational excellence to build future-ready departments that thrive on accountability and innovation.

Empowering Department Heads to Lead with Strategy and Vision

  • Strategic Planning & Departmental Goal Setting
  • Team Alignment & Empowerment
  • Driving Results through KPIs & Ownership
  • Impactful Leadership & Decision-Making
  • Creating a Culture of Excellence

THE GRAVITAS GRID – Leading with Presence

THE GRAVITAS GRID is a signature leadership development program from Finerr Side Training and Consulting LLP. It is designed to build executive presence and authentic leadership for professionals who wish to lead with confidence, clarity, and credibility.

Command Attention. Inspire Respect. Lead Authentically.

  • Building Authentic Executive Presence
  • Verbal and Non-verbal Communication Mastery
  • Confidence, Clarity, and Composure in Leadership
  • Presence in High-Stakes Meetings and Interactions
  • Commanding Influence through Empathy and Authority

Essential Hospitality Skills

Master the art of guest service with key skills in communication, etiquette, and professionalism to deliver exceptional experiences.

Master guest service with strong communication, proper etiquette, and professional behavior.

  • Building Authentic Executive Presence
  • Verbal and Non-verbal Communication Mastery
  • Confidence, Clarity, and Composure in Leadership
  • Presence in High-Stakes Meetings and Interactions
  • Commanding Influence through Empathy and Authority
  • Executive Presence
  • Fine Dining and Wine Etiquette
  • Luxury Selling Skills & Negotiation

Our Seamless Engagement Process

Experience a smooth, step-by-step journey from consultation to transformation — designed to elevate your people and performance.

Consultation & Discovery

Consultation & Discovery

We start by understanding your organizational goals, people challenges, and development needs.

Customized Program Design

Customized Program Design

We curate training and consulting solutions tailored to your industry, people, and business vision.

Execution & Transformation

Execution & Transformation

We deliver high-impact programs and track outcomes to ensure sustainable growth and behavioral change.

Blogs We Write

17th Jun 2025

Do Teachers Deserve a Break ?

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11th Jun 2025

God’s Work !

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16th May 2025

Paradigm

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